Teqtive IT Services | Refund and Payment Policy
January 10, 2024
  1. Payment Terms
    1. Monthly Digital Marketing Package:
      • 100% advance payment is required for monthly digital marketing services.
    2. Annual Digital Marketing Package:
      • 50% advance payment is required for annual digital marketing services.
      • The remaining 50% is due within 30 days of service initiation.
    3. Web Development, App Development, Graphics Designing, etc.:
      • 50% advance payment is required for the commencement of web development, app development, graphics designing, and related services.
      • The subsequent 25% payment is due upon project completion.
      • The final 25% payment is due upon the final delivery of the project.
  2. Refund Policy
    1. Monthly Digital Marketing Package:
      • No refunds are applicable for the monthly digital marketing package once the service has commenced.
    2. Annual Digital Marketing Package:
      • If the service is terminated within 30 days of commencement, a 50% refund will be issued and will be credited in respective bank account within 7 working days.
      • No refunds will be provided beyond the initial 30 days.
    3. Web Development, App Development, Graphics Designing, etc.:
      • If the project is terminated after commencement and before completion, refunds will be provided as follows:
        • Up to 25% of the total project cost will be non-refundable to cover initial work and resources.
        • Refunds beyond 25% will be prorated based on the work completed at the time of termination.
  3. Cancellation Policy
    1. Monthly Digital Marketing Package:
      • Cancellations are not permitted once the service period has started
    2. Annual Digital Marketing Package:
      • Services can be canceled within the first 30 days of initiation.
      • After 30 days, cancellations are not allowed, and no refund will be provided
    3. Web Development, App Development, Graphics Designing, etc.:
      • Services can be canceled at any time before the final delivery
      • A prorated refund will be calculated based on the work completed up to the cancellation date.